Jacobs | Jewellers in Reading, Berkshire

Wendy came in with a few ideas for her Ruby Wedding Anniversary jewellery and Sarah was able to come up with a lovely design and make the jewellery especially for her.

This lovely thank you letter is to Amanda who helped Francesca and Michael with their purchase of a dressing table set, they were very pleased with the help she gave them and we look forward to seeing them again in the near future.

It is great to know customers think of coming back to us for their next purchase after they have experienced the personal service we offer.

Hasib travelled from London to come see us because of the great service he had received from Adam over the telephone whilst doing a bit of research on engagement rings.

Adam worked closely with Brian to find the ideal ring for his fiancee, and by the sounds of it she was very pleased!

We are very pleased to hear Adam and Louise have been recommending us to their friends after their engagement ring purchase.

Roy & Lyn were thrilled with the idea of using gemstones from Lyn’s old pieces of jewellery that were just ‘lying around’ to make up an exciting new ring which she will no doubt get a lot of lovely comments on.

It is nice to know how pleased Peter was with our service here at Jacobs, and that he would happily recommend us to his friends and family.

Many of our engagement ring customers, like Andrew, choose the design of the ring and the diamond seperately. Having a bespoke ring means you get exactly what you want!

Mr & Mrs Pearson were kind enough to email Adam after their wedding to show their appreciation for his help with choosing their wedding bands.

Adam wasn’t around when Joe came in to collect his watch from repair so he wrote this kind note on one of our compliment slips for him.

Mr Shone was able to suprise his wife with a beautiful diamond ring and at the same time be 100% sure she would love it by using our ‘wishlists’. Mrs Shone had previously been in and written down which rings she liked on her own wishlist in store. Mr Shone was then able to come in and see what Mrs Shone had looked at and chose for himself.

We have assisted Nick and Carol a number of times over the past few years. They do not live locally but are happy to travel to us as they are delighted with the level of service they receive and quality of work.

Mr & Mrs Greaves are one of the many couples we have helped buy an eternity ring for their special occasion.

Joan was very pleased with her new replacement rings we made for her.

Many of our customers, like Russell, come back to us time and time again because of our friendly and knowledgable staff.

Mr & Mrs Gunter were looked after by Mel and were good enough to write this note.

Dominic Wade was very pleased with the personal service he received when purchasing a diamond engagement ring, so much so that he came back to see us after to tell us how it all went!

We helped Emma with her wedding rings as well as bespoke one off work for a matching earring.

Rachel & Rod hand picked their diamond for their engagement ring; later we made matching wedding bands.

Engagement & wedding rings are often the start of a long and trustng relationships between customers & Jacobs.

Many of our customers like Catherine are the second (and in some cases the third) generation of families to trust Jacobs with marking their very special occasions.